Trust Center
ngrok makes it easy to secure your tunnel traffic by providing configurable modules for authentication, encryption, and network policies. By combining components, you can meet your security requirements in a matter of minutes without rearchitecting your application. From concept to connection, ngrok provides a secure, scalable tunnel to share your system with the world or just the single person you need. ngrok has implemented best-in-class security practices to keep customer data safe.
Documents
Salesforce Salesloft Drift Compromise - ngrok Security Update
ngrok does use Salesforce as a Customer Relationship Management platform (described in our subprocessors list at https://trust.ngrok.com), but does not use the Salesloft Drift service. ngrok remains unaffected by the 2025 Salesloft Drift security incident. We will continue to monitor developments around this incident for any updates.
Subprocessor Update
As ngrok continues to evolve and improve our platform to meet and exceed your expectations, we have decided to engage HockeyStack as a vendor and sub-processor.
Because this vendor may process your organization's data (as defined under the General Data Protection Regulation) in connection with the services & products that ngrok provides, this communication is a notification that HockeyStack is going to be added as a new sub-processor. ngrok will be using HockeyStack for business and customer analytics. Data will be stored in Germany. Please let us know if you have any questions.